Privacy Policy

Last Updated: March 13, 2026

Gold Standard Analytics ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, request services, or communicate with us.

1. Information We Collect

Contact details, including name, email address, phone number, and company name.
Service-related information, including sample details and testing requirements.
Transaction records and correspondence with our team.
Technical data such as IP address, browser type, device information, and usage logs.
SMS preferences and messaging interaction data (for example, opt-in, HELP, and STOP requests).

2. How We Use Information

Provide, fulfill, and support our testing and reporting services.
Respond to inquiries, service requests, and customer support tickets.
Send account, operational, and service-related communications.
Send SMS notifications only when you have consented, including order updates, account verification, or support messages.
Maintain security, prevent fraud, and comply with legal obligations.

3. SMS and Mobile Messaging Privacy

If you opt in to receive text messages from Gold Standard Analytics, message frequency may vary depending on your requests and account activity. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or contact us at cs@goldstandardanalytics.com.

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell mobile numbers or SMS opt-in data.

4. Legal Bases and Disclosure

We process personal information as needed to perform services, comply with legal obligations, support legitimate business interests, and where applicable, based on consent.

We may disclose data to:

Service providers that support our operations (hosting, communication, and payment vendors).
Professional advisors or regulators where required by law.
Successors in a merger, acquisition, or business transfer.

5. Cookies and Analytics

We may use cookies and similar technologies to improve website performance, understand usage, and maintain security. You can manage cookies through your browser settings.

6. Data Retention and Security

We retain personal information only as long as reasonably necessary for service delivery, legal compliance, dispute resolution, and recordkeeping. We use administrative, technical, and physical safeguards designed to protect personal information.

7. Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of your personal information. To submit a request, contact cs@goldstandardanalytics.com.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

10. Contact Us

Gold Standard Analytics
5380 W 34th St #306, Houston, TX 77092
Email: cs@goldstandardanalytics.com